Sunday May 27, 2007, 8:14 AM

(BTW, does this sound outsourced, or what?)

Discussion Thread
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Response (Rocca T.) - 05/27/2007 08:14 AM
Dear Client,

Thank you for contacting IPOWER Technical Support.


We have gone through issue and checked that "pencilboxshop.com " is with us in "Suspended billing" status .Regarding this domain you will have to contact our billing department they will assist you for further.
Their email address is as below:
billing@ipower.com
As well as when we check another domain which is with us poshlust.com you will have to change name servers for this domain to ipower as per provided to you .As soon as you change the name server to ipower you will be able to access your site .Now you can access this site using the below temp URL:
http://host380.ipowerweb.com/~poshlust
Please check it and feel free to get back us if you have any query we will be happy to assist you for further.

Please feel free to visit our knowledge database at: http://helpcenter.ipowerweb.com for step by step instructions on working with your iPowerweb hosting account. Should you require additional assistance please do not hesitate to contact us at support@ipowerweb.com

"Now you can access this site using below temp URL"?

I checked. The site still works there. It's now 11:20 PM an Sunday but I got this at 4:06 PM Friday:

Response (Jennifer N.) - 05/25/2007 04:06 PM
Dear Customer,
Your account has been cancelled.
Should you have any other questions, please feel free to call our billing center.
1-888-511-4678 option 4
Thank You.

If my account has been cancelled, why is it still there?