Friday night and Saturday morning, May 18, 2007

Still no reply beyond my first one from Ipower. Even though I know deep down the operator will just paste something from the Knowledge Base in their reply, I wait an hour in Live Chat. While there I continue to look for hosts.

This is my 6th day without email.

I decide on Lunarpages. They have a good deal going and in spite of some accusations of locking threads in the forum they actually have a forum AND post announcements and updates when there's a problem, and because of my experience with Ipower, that's all I want. I outsource all my videos so I don't even look at bandwidth and space. I simply don't care. I just want someone to tell me why my site is down when it happens.

So I download my entire website by FTP while I take a nap(I sleep days) and when I get up I go to Ipower's Knowledge Base so I can change my nameservers (this is how the internet directs traffic), and in that article I find this:

Keep in mind that you will not be able to make changes unless you contact our transfer department and have them unlock the control panel.

I decide to ignore that and check it out for myself, and it turns out this is a lie. You just log in and click "Domain Locking". I transfer my domain to Lunarpages by changing the nameservers and within an hour I can receive email again. I write to Lunarpages and ask them to be my domain registar as well.

This should be the end of it, right?

Wrong.